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factchat
 
factchat enables synchronal communication on your platform. In order to make it a powerful tool in the working environment, factchat has been enhanced with two additional dimensions:

* Entries can be positioned freely (space).

* All entries remain accessible (time).

Working environments in which factchat is used:

* Support - combine the advantages of telephone und email support: immediate communication without time delay. In addition, the support conversation is documented and can be reused for clients with similar questions. Also, a support person can help more than one client at a time.

* Selling - create an additional salesroom: With factchat you can personally "meet" your guests, leaving a strong impression.

* Meetings - regular meetings can be held, the meeting protocoll is written automatically and will build up to a "fountain" of shared knowledge.

* Brainstorming - collaborate with your best minds, even when separated by 1000s of kilometers.

As a module, factchat may easily be integrated in existing websites as well.
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Metainfo:
Autor: Hella Dietz; Copyright: factline; Publiziert von: Astrid Holzhauser (AstridH)
factID: 109620.2 (...Archiv); Publiziert am 16 Dez. 2002 12:35
 
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